More than meets eye

Article Abstract:

A focus on traditional and modern approaches used for evaluating customer lifetime value (CLV ) is presented.

Author: Hardie, Bruce G.S., Fadar, Peter S., Ka Lok Lee
Methods

User Contributions:

Comment about this article or add new information about this topic:

CAPTCHA


Don't oversimplify

Article Abstract:

The use of probability models to estimate customer lifetime value is critically analyzed.

Author: Seetharaman, Seethu
Usage, Probabilities, Probability theory

User Contributions:

Comment about this article or add new information about this topic:

CAPTCHA


Still some weaknesses

Article Abstract:

Fader-Hardie-Lee approach to evaluating customer lifetime value is critically analyzed.

Author: Lemon, Katherine N.

User Contributions:

Comment about this article or add new information about this topic:

CAPTCHA


Subjects list: United States, Evaluation, Marketing research, Customer loyalty, Consumer research, Criticism and interpretation
This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.