Brand architecture in services: the example of retail financial services

Article Abstract:

The brand strategies employed by organizations in the retail financial services are examined. The findings indicate that organizations opt for corporate branded approach instead of using sub-brands.

Author: Devlin, James
United States, Management dynamics, Financial Services, Finance and Insurance, Management, Financial services industry, Brand name products, Brand names, Company business management

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The sweet smell of success: olfaction in retailing

Article Abstract:

The potential benefits of ambient scent in stores are discussed.

Author: Davies, Barry J., Kooijman, Dion, Ward, Philippa
Retail Trade, All Other Miscellaneous Chemical Product and Preparation Manufacturing, Chemical preparations, not elsewhere classified, Odorants, Usage, Retail industry

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Segmentation of bank customers by utilising ethnic/cultural profile dimensions: a qualitative approach

Article Abstract:

Bank customer segmentation in Greece is analyzed.

Author: Andronikidis, Andreas I., Dimitriadis, Nikolaos I.
Greece, Targets & Markets, Banking industry, Evaluation, Market segmentation, Customer relations, Target marketing

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Subjects list: Marketing, Company marketing practices
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