Answer me

Article Abstract:

ATT's voice recognition computers are replacing up to a third of the long-distance telephone company's 18,000 human operators. The computers not only listen, they also respond and route customers who carefully use five simple phrases. Voice recognition technology is also discussed.

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Megaflopolis: supercomputers

Article Abstract:

A group of manufacturers lead by Intel have developed low-cost super computers through massively parallel processing (MPP). Cray Research currently has 2!3 of the super computer market, but it is restructuring and changing objectives to maintain competitiveness.

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Rocking the boat

Article Abstract:

ATT's ambitious plan to ensure labor peace with the Communications Workers of America (CWA) and other unions is taking longer to implement than the company had hoped. Its 'business-unit planning councils' are being resisted both the CWA and many local managers.

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