Theorizing TQM: an Austrian and evolutionary economics interpretation

Article Abstract:

This article discusses the continuing development of total quality management (TQM) theory. The authors maintain TQM has been an ambiguous concept and help contribute to the evolving theory by employing market process economics (Austrian and evolutionary economics) which includes the principles of customer focus, continuous improvement, and teamwork.

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The dynamics of delayering: changing management structures in three countries

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Reduction of layers of management is studied in Australia, New Zealand, and South Africa. Australia and South Africa experienced a loss of commitment, while New Zealand showed differences. A model for delayering is suggested.

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The effects of entrepreneurial personality, background and network activities on venture growth

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The growth of 168 entrepreneurial enterprises in Singapore is studied. The management and industrial experience of the enterpreneurs determines the growth of the enterprise.

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