The minefield of merchant status

Article Abstract:

Small home-based businesses that want to take credit-card charges without getting a customer signature have problems in finding a credit card companies. Some regional banks use independent sales organizations to offer merchant status, but small businesses should be cautious about contracts.

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Let customers know you 'love' them

Article Abstract:

Businesses can cultivate client relationships and show their appreciation of customers by going beyond normal business practices. Giving gifts is one technique for ensuring client loyalty. Employees also should be cultivated by being provided with a supportive work environment.

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Cutting-edge promotions

Article Abstract:

A hair-styling salon owner describes the methods used for attracting business during the annual slow periods. For example, Christmas cards and cookies, along with discount coupons, encourage customers to come in during the normally slow month of January.

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