Links among satisfaction, commitment, and turnover intentions: the moderating effect of experience, gender, and performance

Article Abstract:

The moderating effects of experience, gender and performance on the job satisfaction, organizational commitment and turnover intentions of sales personnel are studied. Results show that experience and performance have a moderating effect on the relationship between job satisfaction and organizational commitment. A joint moderator effect of gender and experience on the link between turnover intentions and organizational commitment is also observed.

author: Russ, Frederick A., McNeilly, Kevin M.
Psychological aspects, Employee loyalty, Employee turnover

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An analysis of mental processes, behaviors, and job satisfaction of apparel product developers and traditional retail buyers

Article Abstract:

Job characteristics, contents and behaviors in merchandising line development processes in apparel product development are examined.

author: Choi, Young-Eun, Ricketts Gaskill, LuAnn
Clothing industry, Buyers (Retail)

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Organizational citizenship behaviors and service quality as external effectiveness of contact employees

Article Abstract:

The authors look at the relationship of job satisfaction and organizational behavior.

author: Yoon, Mahn Hee, Sah, Jaebeom
Science & research, Evaluation, Customer service, Support services

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subjects list: Research, Job satisfaction, Sales personnel, Salespeople
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