Let's be PALS: user-driven organizational change in healthcare

Article Abstract:

A study examining the organizational changes implemented in the United Kingdom National Health Service (NHS) based on Patient Advice and Liaison Services (PALS) that was created under NHS Plan for gathering information from patients and solving them, is presented.

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Conditions of radical transformation in state-owned enterprises

Article Abstract:

A study examining the factors that resulted in drastic changes in organizational structures of New Zealand's five state-owned enterprises during the period from 1985 to 1995 is presented.

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Phases of the adoption of innovation in organizations: effects of environment, organization and top managers

Article Abstract:

Role of external and internal factors and leadership in encouraging innovation in an organization is discussed.

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