Integrating Office Technology and Procedures into Business Communications Courses

Article Abstract:

Business communication involves writing and speech skills; technological skills are necessary, too. New office technologies include microcomputers, word processors, mailgrams, TWX, voice mail, teleconferencing, and others. Business students need skills in using these new technologies, and business teachers have a responsibility to make students aware of these types of automated equipment.

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The Role of Audience in Business and Technical Writing

Article Abstract:

Awareness of the audience affects the creative processes of a writer. There is a special connection between the business or technical writer and his audience. Audience awareness can be encouraged by business teachers; this is done by motivating students to examine: 1) their own reactions as readers, and 2) the responses of others to their writing.

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Teaching Arrangement in Business Messages

Article Abstract:

Business writing may be taught effectively by bringing students' attention to structure, paragraph development, and sentence structure. For example, in the overall structure of the message, the student may use this sequence: main idea, explanation, closing. Paragraph development includes sequence of details and coherence.

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