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When efficient is insufficient: fairness in decisions affecting a group

Article Abstract:

Members of a decision-making group employ various techniques to determine a satisfactory course of action. Sometimes they use conventional group decision-making approaches, such as voting, compromise or negotiation, but there are also instances when a central decision-maker has to intervene so that a decision can be reached. Such intervention raises several issues for the decision maker, including the issue of fairness, since it may have different consequences for the members of the group. A successful intervention is one that considers the preferences and tradeoffs of all concerned in the course of action selected. This problem is analyzed using a model for choice among limited options under uncertainty when there are various preferences.

Analysis, Decision-making, Group, Group decision making, Fairness

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Conflict management in a computer-supported meeting environment

Article Abstract:

The influence of a general purpose group decision support system (GDSS) on small group conflict management is studied. A model that posits that GDSS impacts are mediated by group interaction processes is tested. Three sets of groups are compared: those using a specific GDSS, groups using a manual version with the same built-in decision structures, and unsupported groups. The GDSS used was the Software Aided Meeting Management (SAMM) system. The results support the model's assumptions and show differences in conflict-management behaviors and the level of conflict observed.

Research, Decision-making, Models, Decision making, Conflict management, Decision support systems

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