A closer look at halo error in performance ratings

Article Abstract:

The conceptualization and measurement of a particularly prevalent form of rating error, halo, is studied, with longitudinal data analyzed to test the relationship between the familiarity of the rater and the ratee and halo error, as well as the level of congruency in four of the five common halo error measurements. Over 1,000 students participated through evaluating 14 faculty members, with it shown that as the opportunities of raters to observe ratee behavior goes up, the magnitude of halo error goes up correspondingly, and that the four measures of halo error were consistent over time. Also discussed are the implications of the research for training strategies advocating increased observation of ratees by raters.

author: Kozlowski, Steve W.J., Jacobs, Rick
Methods, Employee performance appraisals, Employee training, Performance appraisals, Achievement motivation, Performance standards, Job performance standards

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Business strategy and the management of plateaued employees

Article Abstract:

Effective and ineffective plateaued salespersons in two companies with different business strategies are compared in terms of job histories, job satisfaction, perceived work environments, career stages, perceptions of success, and attitudes on careers. It is shown that the business strategy of the firms has a considerable impact on the incidence of plateauing as well as on the performance of the plateaued worker. Reasons why the results of the research should be viewed with caution are described, and areas for further research on plateaued workers are discussed.

author: Slocum, John W. Jr., Cron, William L., Hansen, Richard W., Rawlings, Sallie
Sales management, Job satisfaction, Sales personnel, Salespeople

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Dual commitment and labor-management relationship climates

Article Abstract:

A study of 22 urban bus companies indicated that dual employee commitment (i.e., commitment to both the company and the union) was strongest in companies with cooperative union-management environments. It was stronger among those employees who were active in union activities, and less strong among those with limited union participation. Dual employee commitment is seen as a phenomenon that is mutually beneficial to the employer and the trade union.

author: Angle, Harold L., Berry, James L.
Labor relations, Labor unions, Local transit

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subjects list: Social aspects, Research, Management, Employee motivation
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