Get down and dirty
Article Abstract:
Professionals should lead by uncovering the hard feedback in a way that is confidential, honest, and non-attributable and in the organizationEs own language. It is important that they care for people, empathize, to admit and learn from mistakes and to express real emotions.
author: Drum, Paul, Spence, Sean
Publisher: Australian Society of Practising Accountants
Publication Name: Australian CPA
Subject: Banking, finance and accounting industries
ISSN: 1440-8880
Year: 2003
Marketing procedures, Public affairs, Services information, Investment advice, Investment Advisory Services, Ethics, Services, Beliefs, opinions and attitudes, Ethical aspects, Investment advisers, Professional workers, Professional employees, Customer relations
Put it in writing
Article Abstract:
The career intent and purpose of career support circle is discussed. It is suggested that once you have clarity about the career intent, the environment and the problem as well as the whole process of finding the right role becomes simpler.
author: Spence, Sean
Publisher: Australian Society of Practising Accountants
Publication Name: Australian CPA
Subject: Banking, finance and accounting industries
ISSN: 1440-8880
Year: 2003
Financial Services, Finance and Insurance, DEPOSITORY INSTITUTIONS, Job training and related services, Vocational Rehabilitation Services, Job Counseling Centers, Analysis, Financial services industry, Vocational guidance
Sudden impact
Article Abstract:
The four C's of the 'impact cycle' - capacity, connection, client alignment and correction are described. If client satisfaction and retention is the firm's main aim, any of the components of the impact cycle cannot be ignored.
author: Spence, Sean
Publisher: Australian Society of Practising Accountants
Publication Name: Australian CPA
Subject: Banking, finance and accounting industries
ISSN: 1440-8880
Year: 2003
Accounting, auditing, & bookkeeping, Accounting & Auditing Services, Accounting, Tax Preparation, Bookkeeping, and Payroll Services, Practice, Accounting firms, Accounting services, Auditors
subjects list: Management, Australia, Company business management
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